Shipping Information
Shipping Policy
At INTUS, we are dedicated to ensuring that your journey towards holistic well-being is as smooth and satisfying as possible. Here's everything you need to know about our shipping process:
Shipping Within the United States
We are pleased to offer shipping to customers across the United States. All orders are processed and dispatched within 24 business hours of receiving your order confirmation.
Shipping Options
We have partnered with USPS to provide a variety of shipping options to meet your needs:
USPS First Class:
Estimated delivery within
3-5 business days.
USPS Priority Mail:
Estimated delivery within
1-3 business days.
USPS Express Mail:
Estimated delivery within
1-2 business days.
The exact shipping cost and delivery time will be calculated at checkout based on your location and the selected shipping method.
Order Processing Time
Orders placed on our website are processed and dispatched within
24 business hours. Orders placed after 3 PM EST will be processed the next business day. Please note that orders are not processed or shipped on weekends or holidays.
Tracking Your Order
Once your order is dispatched, you will receive a shipping confirmation email with your tracking number. You can use this number to track your order through the USPS website.
Returns and Exchanges
Your satisfaction is our top priority. If you are not completely satisfied with your purchase, we offer the following return and exchange policy:
Returns:
Products can be returned within 30 days of purchase for a full refund. The product must be unopened and in its original packaging. Return shipping costs are the responsibility of the customer unless the product is defective or the return is a result of our error.
Exchanges:
If you received a defective or incorrect product, please contact our customer service within 7 days of receiving your order to arrange for an exchange. We will cover the shipping costs for the return and replacement.
Process:
To initiate a return or exchange, please contact our customer service team at
+1 (786) 702-3176 or
support@intusthewayoflife.com with your order number and details of the product you wish to return or exchange. We will provide you with further instructions.
